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Universität der Bundeswehr München

Workshop: Social Media at Work @ ECSCW 2011

Date: 25 September 2011
Venue: Aarhus University, Denmark

About the workshop

Over the last years, social media have permeated organizations, having yet unknown impacts on social relationships and cooperative work in distributed organizations. The “Enterprise 2.0 phenomenon” has been given considerable attention by both scholars and practitioners, resulting in a significant body of research on how social software is used in corporate environments (e.g. Danis & Singer 2008; DiMicco et al. 2008; Farrell et al. 2010; Farrell & Kellogg 2008; Koch 2008; Richter and Riemer 2009; Zhang et al. 2010). But the research examining this impact is still in its infancy, and CSCW as a field has not yet systematically enough approached the study of social media use within organisations. The intent of this workshop is to bring together a wide variety of researchers and practitioners who have experience from within „socially media active“ organisations, or have access and study social media use in organisations, to share information on what is known and to forge a research approach that draws on CSCW concepts and reflects the CSCW perspective.

Purpose

We want to…

  • …bring together researchers and practitioners who are focusing on, or are interested in exploring, the uses of social media in the work place
  • …create a community interested in studying social media from a CSCW perspective
  • …discuss the state-of-the-art, emerging themes, and opportunities for future collaboration.

Themes

  • Changes in the character of work enabled by social media
  • The impact and implications of social media on providing computer support for cooperative work
  • Identifying new use cases of social media (especially about situations that have not been supported by groupware before)
  • The new dimensions added by social media to groupware
  • CSCW concepts applied to the study of social media uses in corporate environments (e.g. awareness, coordination, place and space, common information spaces, etc)
  • The adaptation of existing methods for studying CSCW in the context of social media (virtual ethnography, mining digital repositories etc)

Call for participation

Potential workshop participants are invited to submit 2-4 page position papers (Author kits and paper templates are available on the ECSCW website). Using concrete case studies, the papers should focus on the relationship between social media and CSCW, and aim to identify new research questions in relation with this.
A short biography should be included for each author at the end of the paper.

The workshop will take place as a full day session, with a maximum of 14 to 18 participants selected on the basis of submitted position papers.
Paper submission will be handled via EasyChair.

Workshop outline

The workshop will be structured in two parts:

  • The morning session will include a short introduction by workshop organisers, individual introductions, including research interests and social media involvement, and short paper presentations in form of position statements.
  • The afternoon session will be dedicated to an Open Space-style discussion.

Workshop Organizers

Dr. Gabriela Avram, Interaction Design Centre, University of Limerick, Ireland
Dr. Alexander Richter, Bundeswehr University Munich, Germany
Prof. Dr. Michael Koch, Bundeswehr University Munich, Germany
Prof. Dr. Wolfgang Prinz, Fraunhofer FIT and RWTH Aachen, Germany
Dr. Wendy A. Kellogg, IBM T. J. Watson Research Center, USA

Important dates:

  • 1 June 2011 – Submission deadline for position papers
  • 15 June 2011 – Notification of acceptance
  • 24/25 Sept 2011 – Full-Day Workshop (TBC)

References:

Danis, C.; Singer, D. (2008): A Wiki Instance in the Enterprise: Opportunities, Concerns and Reality. In: Proceedings CSCW 2008, San Diego.
DiMicco, J.; Millen, D. R.; Geyer, W.; Dugan, C.; Brownholtz, B.;Muller, M. (2008): Motivations for social networking at work. In: Proceedings of CSCW 2008, New York.
Farrell, R.G.; Kellogg, W.A. (2008): The Participatory Web and the Socially Resilient Enterprise. In: Proceedings of CSCW 2008, New York.
Farrell, R., Dugan, C., Thomas, J.C., DiMicco, J.M., and Kellogg, W.A. (2010). The impact of social software inside organizations. In: Global Media Convergence and Cultural Transformation: Emerging Social Patterns and Characteristics. Hershey, PA: IGI Global.
Koch, M. (2008): CSCW and Enterprise 2.0-towards an integrated perspective. In: Proceedings of Bled eConference eCollaboration.
Richter, A.; Riemer, K. (2009): Corporate Social Networking Sites – Modes of Use and Appropriation through Co-Evolution. In: Proceedings of the 20th Australasian Conference on Information Systems 2009. Melbourne.
Zhang, J.; Qu, Y.; Cody, J.; Wu, Y. (2010): A Case Study of Microblogging in the Enterprise: Use, Value, and Related Issues. In: Proceedings of CHI 2010.