About the workshop

Over the last years, social media have permeated organizations, having yet unknown impacts on social relationships and cooperative work in distributed organizations. The “Enterprise 2.0 phenomenon” has been given considerable attention by both scholars and practitioners, resulting in a significant body of research on how social software is used in corporate environments. But the research examining this impact is still in its infancy, and CSCW as a field has not yet systematically enough approached the study of social media use within organisations. The intent of this workshop is to bring together a wide variety of researchers and practitioners who have experience from within “socially media active” organisations, or have access and study social media use in organisations, to share information on what is known and to forge a research approach that draws on CSCW concepts and reflects the CSCW perspective.

Purpose

We want to…
…bring together researchers and practitioners who are focusing on, or are interested in exploring, the uses of social media in the work place
…create a community interested in studying social media from a CSCW perspective
…discuss the state-of-the-art, emerging themes, and opportunities for future collaboration.

Themes

• Changes in the character of work enabled by social media
• The impact and implications of social media on providing computer support for cooperative work
• Identifying new use cases of social media (especially about situations that have not been supported by groupware before)
• The new dimensions added by social media to groupware
• CSCW concepts applied to the study of social media uses in corporate environments (e.g. awareness, coordination, place and space, common information spaces, etc)
• The adaptation of existing methods for studying CSCW in the context of social media (virtual ethnography, mining digital repositories etc)

Call for participation

Potential workshop participants are invited to submit 2-4 page position papers (Author kits and paper templates are available on the ECSCW website). Using concrete case studies, the papers should focus on the relationship between social media and CSCW, and aim to identify new research questions in relation with this. A short biography should be included for each author at the end of the paper.

The workshop will take place as a full day session, with a maximum of 14 to 18 participants selected on the basis of submitted position papers.
Paper submission will be handled via EasyChair: http://www.easychair.org/conferences/?conf=smwork2011

The workshop website can be found at: http://tinyurl.com/ecscw2011-e20

Workshop outline
The workshop will be structured in two parts:

• The morning session will include a short introduction by workshop organisers, individual introductions, including research interests and social media involvement, and short paper presentations in form of position statements.
• The afternoon session will be dedicated to an Open Space-style discussion.

Workshop Organizers

Dr. Gabriela Avram, Interaction Design Centre, University of Limerick, Ireland
Dr. Alexander Richter, Bundeswehr University Munich, Germany

Prof. Dr. Michael Koch, Bundeswehr University Munich, Germany
Prof. Dr. Wolfgang Prinz, Fraunhofer FIT and RWTH Aachen, Germany
Dr. Wendy A. Kellogg, IBM T. J. Watson Research Center, USA

Important dates

• 25 May 2011 – Submission deadline for position papers
• 15 June 2011 – Notification of acceptance
• 25 Sept 2011 – Full-Day Workshop

ECSCW is interested in cooperative settings in the workplace, in everyday life, and the civic society, and across boundaries between these spheres of life. Submissions should address the unfolding practices of everyday work and life, and the application of computing technologies in these practices. Papers may also focus on design of such technologies or on historical accounts of use. With design is meant processes, methods, and outcoming artefacts. ECSCW solicits reports reflecting a rich variety of quantitative and qualitative research methods, including field studies and participatory approaches.

ECSCW is a bi-annual, international conference series. Since 1989, it has engaged researchers and scholars from academia and industry with high quality presentations and intense discussions (www.ecscw.org). ECSCW is affiliated with the European Association of Socially Embedded Technologies (EUSSET): www.eusset.eu

The conference is soliciting high quality contributions that report

• novel techniques and technologies relevant to CSCW,
• empirical studies of work that contribute to the design space of CSCW,
• enhancement of the conceptual foundations of CSCW.

In particular, the conference welcomes contributions that focus on:

• Empirical studies of collaboration in settings ranging from work to civic engagement and everyday life.
• Comparative analyses of empirical studies that contribute to a deeper understanding of domain specific or more general CSCW principles.
• Empirical studies on the appropriation of innovative technologies.
• Innovative technologies, applications, or functionality in support of collaborative work.
• Investigations into the usage and design of coordination artifacts as well as webs of technology (infrastructures).
• New technology-enabled forms of organization and virtual organizing.
• Collaboratories, distributed scientific work, and CSCW aspects of e-science.
• Studies dealing with the technology induced reshaping of the division of labor between customers and producers and within the supply chain, e.g. prosuming phenomena.
• Studies of intercultural cooperation, such as in globally engaged enterprises, multinational organizations, international NGOs, networks of the civil society, and off-shoring relationships.
• Studies on collaborative work in emergent and developing economies.
• Conception, construction and use of CSCW technologies in complex and demanding settings, like manufacturing, software engineering, healthcare, care giving, security, and control systems.
• Ubiquitous and mobile computing in collaborative settings: empirical research of use, studies of integration with other CSCW technologies and applications.
• Integration of CSCW technologies with existing infrastructures, such as information systems, production systems, decision support systems, and knowledge management systems.
• Conception, construction, and use of innovative interaction modes for CSCW applications, e.g. interfaces and supportive functionalities for universal access.
• Architectures supporting CSCW technologies with quality requirements, such as flexibility, tailorability, and adaptability.
• Innovative use of social media to support collective action.
  Studies of collaboration across time, including knowledge management and expertise sharing.

All contributions will be rigorously evaluated in terms of their novelty, significance, quality, and contribution to the discipline. Accepted research papers and notes will be included in the conference proceedings published by Springer and freely available at the ECSCW website at: www.ecscw.org. They will also be indexed in and available through the ACM digital library.

ECSCW 2011 requires that submissions have not been published previously and that papers submitted are not under simultaneous review for any other publication.

Important Dates

• 7 February, 2011: Papers and notes submissions due (electronic submission)
• 15 March 2011: Master classes and workshops due (electronic submissions)
• 25 March, 2011: All other submissions due (electronic submission)
• 8 April, 2011: Accept/reject notification for papers, notes, master classes and workshops
• 1 May, 2011: Finished papers (camera-ready electronic submission)
• 24-28 September, 2011: Conference at Aarhus University

Also see http://www.ecscw2011.org/?page_id=9

I-Know 2009 (2.-4.9.)
Bereits zum neunten Mal fand in Graz die “International Conference on Knowledge Management and Knowledge Technologies” (I-Know) statt. Besonders an der I-Know ist, dass es sowohl einen wissenschaftlichen Teil als auch ein Praxisforum gibt, so dass man durchaus von einem gelungenen Wissenstransfer zwischen Theorie und Praxis sprechen kann. Zudem wird die I-Know mit einer weiteren Konferenz, der I-Semantics, veranstaltet. Trotz der damit immerhin 450 Teilnehmer ist die I-Know eine Konferenz mit einer sehr angenehmen Atmosphäre geblieben, die ein tolles Forum sowohl fürs Lernen als auch für den Austausch bietet.
CSCM war mit einem Beitrag über die Entwicklung und Einführung des Skibaserl beim DSV vertreten, der hier verfügbar ist.

Mensch & Computer 2009 (6.-9.9.)
Ebenfalls zum neuen Mal fand die fachübergreifende Konferenz Mensch und Computer (M&C 2009), diesmal an der Humbold-Uni Berlin, statt. Das Konferenzprogramm startete am 6.9. zunächst mit Tutorien und Workshops. Darunter war der von uns organisierte Workshop zu “Enterprise 2.0“. Über 20 Experten aus Wissenschaft und Wirtschaft diskutierten einen Tag lang (zuerst im Plenum, dann in Kleingruppen) äusserst engaggiert über Themen wie Anreizsysteme oder die Medienwahl beim Einsatz von Social Software im Unternehmen.
Die Ergebnisse des Workshops sind inzwischen bereits in Stichpunkten online und wir sind dabei diese weiter aufzuarbeiten.
Zudem haben wir an den drei folgenden Tagen während des eigentlichen Konferenzprogramms drei Beiträge – einen Beitrag zu den Communitymirrors sowie zwei Fallstudien zu Microblogging und Social Networking – vorgestellt.

ECSCW 2009 (7.-11.9.)
Nahezu zeitgleich wie die M&C begann, diesmal in Wien, (zum elften Mal) die European Conference on Computer-Supported Cooperative Work (ECSCW 2009). Am 8.9. fand der von uns mitorganisierte Workshop Academia 2.0 unter aktiver Beteiligung von CSCW-Forschern wie Gaby Avram oder Rob Procter statt.
Im Lauf der Konferenz hatten wir auch die Möglichkeit der anwesenden CSCW-Community die CommunityMirrors als Video (hier verfügbar) vorzustellen und haben interessantes Feedback erhalten.
Auch die Proceedings der ECSCW sind inzwischen online.

Workshop at ECSC2009 in Vienna, Austria – http://www.ecscw09.org/
(Workshop date 8.9.2009)

Michael Koch, Bundeswehr University Munich,
michael.koch@unibw.de, http://www.kooperationssysteme.de/
Isa Jahnke, Technische Universität Dortmund
isa.jahnke@tu-dortmund.de http://www.isa-jahnke.de

The Web 2.0 and Social Software is often attributed with a high potential for addressing todays challenges in knowledge management and distributed collaboration. This development has already reached industry. Using the term Enterprise 2.0, different possibilities to use Social Software in enterprises are researched. But also in academia, cooperation to generate new knowledge, and to add it to the scientific discourse may radically change under open Web 2.0 conditions. In addition, teaching and learning scenarios might be moved towards technology enhanced lifelong learning communities.

The aim of this workshop is to discuss the application of Social Software in academia (research as well as teaching and learning) – and how these new kinds of software might change the whole setting – make new ways of doing research or teaching and learning possible or at least easier to do.

Further information: http://wiki.cscwlab.de/Main/Ecscw2009Ws

Introduction

New buzzwords have become part of our daily lexicon: Web 2.0, Social Software and Social Web are often used as synonyms. These concepts focus on new or existing software systems, which are influenced by human communication and collaboration (Jahnke & Koch 2009). Thus, Web 2.0 is heavily reliant on social interaction, and so, social web-based
applications generate and require a human-centered design approach. Furthermore, this kind of new media influences the people. A new generation of the “digital natives” are arriving (Prensky, 2001).

The number of users of Web 2.0 applications in private settings (e.g., leisure) is very high. However, in organizations and enterprises Web 2.0 concepts or such combined applications are still at an early stage (Koch & Richter 2008). The same is true for universities. Franklin & van Harmelen (2007) show some examples of institutional practices. A potential of Web 2.0 for academia show also Rollet et al. (2007). To conclude, there are some Web 2.0 tools in universities, in particular wikis and blogs (e.g., Hookway, 2008) but the usage of these tools and other Web 2.0 scenarios for supporting teaching, learning or research is not yet fully developed. So, the question how the Web 2.0 can support community-based learning (e.g. Barr & Tagg, 1995) or research processes in academia is not yet satisfactorily answered.

Research questions

The main research question of the workshop is: Are there any innovative research and/or teaching designs or arrangements (e.g., Alexander, 2006; Downes, 2005) using social software and what can we learn from these scenarios? Some derived research questions which we will discuss in our workshop:

a) What Web 2.0 applications exist in universities, in research or in learning? Do Web 2.0 applications in academia make a difference to existing Internet applications like email, content management systems or newsgroups?

b) Do you have success stories or success criteria of Web 2.0 usage in academic fields? What changes are observable or essential when introducing Web 2.0 concepts in teaching (e.g. new design/balance of teaching and learning) or research settings?

c) How can we introduce Web 2.0 applications in the academic world, and support the change management process? How can we successfully distribute the concepts into a university?

Aim

Our aim is to collect proposals for academic practice with Web 2.0, to specify research questions dealing with Web 2.0 in academia (e.g., new forms of interactions, changing research practice, new learning scenarios, organizational change by using new media) or to discuss new research methods (e.g., e-ethnography) and their challenges in this topic. In our workshop, we want to share practical experience or research results about using Web 2.0 in teaching and research, for example, e-learning goes Web 2.0, scientific communities goes Web 2.0, research publications goes Web 2.0 or university goes Web 2.0. Therefore, we strongly invite researchers and practitioners who have ideas or experience of using Web 2.0 applications in academia.

Participation Requirements

Workshop participants are requested to submit a position paper covering practice with Web 2.0 in academia, research focus or research questions, proposals for academic practice with Web 2.0, proposals for new research methods with regard to Web 2.0 in academia or specific case studies (if applicable) and findings to date. Using practical examples the participants should demonstrate how the concepts and developments behind the Web 2.0 and Social Software movement are used in academia, what Web 2.0 characteristics could make a good basis for academia.

Deadline for Position papers: June 20, 2009

There is no size limit or formatting requirement for position papers.
Please send Position Papers as PDF or Document files to the two organizers:
- michael.koch@unibw.de
- isa.jahnke@tu-dortmund.de
Position papers will be presented and discussed during the workshop.

Related workshops

The workshop is related to the 8th International conference on the design of cooperative systems (COOP08) in May 2008 where we held a workshop about “Does Web 2.0 make a difference?”. Some results (e.g. about using wikis and blogs) can be found at the Special Issue on the International Journal of Web Based Communities (IJWBC) which will be published in Summer 2009 by Jahnke & Kommers with the title “Web 2.0 goes Academia: Innovative Scenarios for Socio-technical Communities”. The special issue includes eight papers which discuss Web 2.0 in teaching, learning and research practices.

References

Alexander, B. (2006): Web 2.0: A New Wave of Innovation for Teaching and Learning? EDUCAUSE Review, Vol. 41, No. 2, pp. 32-44.

Barr, R.B. & Tagg, J. (1995): From Teaching to Learning. A New Paradigm for Undergraduate Education. Change Magazine, 27 (6), 1995, pp. 13-25.

Downes, S. (2005): E-learning 2.0. eLearn Magazine. 16 Oct. 2005. Retrieved May 11, 2009 from http://www.elearnmag.org/subpage.cfm?section=articles&article=29-1

Franklin, T. & van Harmelen, M. (2007): Web 2.0 for Content for Learning and Teaching in Higher Education. Bristol: JISC. Retrieved May 11, 2009 from http://ie-repository.jisc.ac.uk/148/1/web2-content-learning-and-teaching.pdf

Hookway, N. (2008): Entering the blogosphere – some strategies for using blogs in social research In Qualitative Research, 2008, Bd. 8, Heft 1, pp. 91 ? 114.

Jahnke, I. & Koch, M. (2009) Web 2.0 goes Academia: Does Web 2.0 make a difference? Int. Journal of Web based Communities. To be in print.

Koch, M. & Richter, A. (2008): Enterprise 2.0. Oldenbourg Verlag, 2008.

Prensky, M. (2001): Digital Natives Digital Immigrants. On the Horizon: NCB University Press, Vol. 9, No. 5.

Rollett, H.; Lux, M.; Strohmaier, M.; Dosinger, G.; & Tochtermann, K. (2007): The Web 2.0 way of learning with technologies. International Journal of Learning Technology. Vol. 3, No. 1, pp. 87-107.

The conference is soliciting high quality contributions that report

• novel techniques and technologies relevant to CSCW,
• empirical studies of work that contribute to the design space of CSCW,
• enhancement of the conceptual foundations of CSCW.

In particular, the conference welcomes contributions that focus on:

• Comparative analyses of empirical investigations that contribute to a deeper understanding of single application domains of CSCW or aspects of CSCW, which cross different domains
• New computer-enabled forms of organisation
• Collaboratories and distributed scientific work, including papers, which reflect on CSCW aspects of e-science
• The conception, construction and use of CSCW technologies in complex and demanding settings, like manufacturing, healthcare, security, control systems, etc.
• The implications of new interaction technologies (pervasive, ubiquitous, handheld …) for CSCW: empirical research of use, studies of integration with other CSCW technologies and applications
• The integration of CSCW technologies with other technologies used to support organisations, such as information systems, production systems, decision support systems, knowledge management systems, etc.
• The conception, construction and use of innovative interaction modes for CSCW applications, e.g. interfaces and supportive functionalities, including diverse users, such as impaired users
  Architectures supporting CSCW technologies with quality requirements, such as flexibility, tailorability, adaptability, etc.

All contributions will be evaluated on their novelty, significance, quality and enhancement to the field. Accepted contributions will be included in the conference proceedings published by Springer and will be available at http://www.ecscw09.org. They will also be indexed in and available through the ACM digital library.

ECSCW 2009 requires that submissions have not been published previously and that papers submitted are not under simultaneous review for any other conference, journal or other publication.

Important Dates
March 6, 2009 – Full/short papers submissions due (electronic submission)
April 3, 2009 – All other submissions due (electronic submission)
May 8, 2009 – Accept/reject notification
June 8, 2009 – Finished papers (camera-ready electronic submission)
September 7-8, 2009 – Workshops at Vienna University of Technology
September 9-11, 2009 – Conference at Austrian Academy of Sciences

Please note that deadlines are firm to accommodate tight adjudication and publication schedules.

See: http://www.ecscw09.org/cfp.html for more details.